Providing Access to Your WordPress Website

Beamtrace may request temporary access to your WordPress website to assist you with your inquiry. In this article, we'll provide you with a step-by-step guide on granting us access and removing it when it's no longer required.

Providing Access

To give us access, you'll need to add a new user. Here’s how to do it:

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Within Add a user, fill in the following user information:

Role: Administrator
Email or username: [email protected]

Then, click Send invitation:

That's it! 🙌 The user with the [email protected] email has been added.

Removing Beamtrace User

When you no longer require our help, you're free to revoke access. You can do this following the steps below:

1: Go to Users and click on Beamtrace Support:
2: Click Remove Beamtrace Support:
Done! The Beamtrace user has been removed.

If you run into any issues or need a hand at any step, feel free to reach out to our support team at [email protected] — we’re always happy to help! 😊